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APPA Survey of COVID-related financial impacts

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2. If known, what are the load impacts, in percentage terms, by class:
3. Have you experienced, or do you anticipate experiencing, a net revenue shortfall (revenues declining more than costs decline)?
4. If yes to question 3, what is your anticipated net revenue shortfall?
5. What are your levels of cash on hand?
6. Have you had an increase in non-payments by customers?
9. What is your existing policy regarding delinquent accounts? (check all that apply for each class)
Space Cell ResidentialCommercialIndustrial
We engage in debt collection to procure non payments
Customers can enter into a payment plan
Customers can negotiate a reduced payment
We forgo collection attempts from accounts